Customer Service Representative ( Remote ) Job at Third Party CS, San Jacinto, CA

bUZOSXhEZTVBWnRnNlYyTzdGUzZuTnEyVHc9PQ==
  • Third Party CS
  • San Jacinto, CA

Job Description

Description

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.

Customer Service Job Duties and Responsibilities

  • Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
  • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
  • Ability to learn and follow all customer service procedures and policies
  • Strive to meet and go above personal and team target goals
  • Record, organize and file customer interactions and account changes
  • Able to up-sell if needed
  • Able to schedule call back and appoints to resolve customer needs

Requirements

  • Previous experience in customer support, client services, sales, or a related field
  • Excellent at communicating over the phone and other communication platforms
  • Basic computer skills and experience
  • Able to multitask
  • Excellent time management and prioritization skills
  • Ability to listen actively, relay information, and answer questions and/or concerns.
  • Customer-focused for positive customer experience and resolution
  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)

Benefits

  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)

Job Tags

Remote job, Full time, Flexible hours

Similar Jobs

NPB Companies

Unarmed Uniform Security - St. Louis Job at NPB Companies

 ...NPB Companies, Inc., a leading concert, event and venue and facility security company, is seeking new team members to serve as Full-Time and Part-TimeUnarmed Uniform Security in St. Louis and the surrounding area. We are a diverse and family-oriented company that cares... 

Popeyes

cook/dishwasher Job at Popeyes

 ...ingredients, and kitchen equipment for cooking. Cooking and arranging food. Cook Job Description: We are looking for an experienced...  ...able to multitask and act quickly. Popeyes is not like most fast-food chains. With freshly prepared food and a recipe thats... 

Aramark

Corrections Oversight Worker - Monroe County (PA) Jail Job at Aramark

 ...Job Description The Corrections Oversight Worker supervises inmates to ensure that meal and food items are prepared in accordance with production plans. In this role, you will train workers in methods of performing duties, as well as assign and coordinate work to promote... 

CHRISTUS Health

RN, Registered Nurse Clinic - Specialty Pain Management - Jacksonville, TX Job at CHRISTUS Health

 ...Summary Provides general nursing care to patients in a clinic or medical office. Administers medication, prepares equipment and aids physicians in treatment of patients. RN license required. Responsibilities Participates as primary nurse, associate nurse, a team... 

BIO Protocol

Science Content Writer Job at BIO Protocol

 .... It enables scientists to raise funds, create value from their work, and distribute that value directly to their communities. Since...  ...contributing to technical blog posts, whitepapers, or archive-style case studies Details ~ Fully remote - work from anywhere...